Terms of Service
Welcome to PopppyMoon! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.
1. Use of Website
By using PopppyMoon, you agree to:
- Provide accurate and up-to-date information when creating an account or making a purchase.
- Not engage in any activity that disrupts or interferes with the website’s functionality.
- Not use our services for any illegal, fraudulent, or unauthorized purposes.
2. Product Information
We make every effort to ensure that the products listed on our website are accurately described, including their prices and availability. However, we do not guarantee that the product descriptions, images, or other content on the website are error-free. Prices and availability are subject to change without notice.
3. Orders and Payments
When you place an order on PopppyMoon, you are offering to purchase the products listed in your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability or pricing errors.
- Payment Methods: We accept a variety of payment methods. By providing payment information, you authorize us to process the transaction and charge the associated fees.
- Order Confirmation: After placing an order, you will receive an order confirmation via email. This is not an acceptance of your order but an acknowledgment that we’ve received it.
4. Shipping and Delivery
We strive to process and ship your orders as quickly as possible. However, delivery times may vary based on your location and the availability of products.
- Shipping Fees: Shipping costs are calculated at checkout, based on your delivery address and the shipping method selected.
- Delivery Delays: While we aim to meet estimated delivery times, delays may occur due to circumstances beyond our control (e.g., weather, customs, or courier issues). We will notify you of any significant delays.
5. Returns, Exchanges, and Refunds
Please refer to our Refund Policy for details on how to return or exchange items, and our guidelines for processing refunds. Returns and exchanges are subject to the terms outlined in the Refund Policy.
6. Privacy and Data Protection
We respect your privacy and are committed to safeguarding your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your data as described in the Privacy Policy.
7. Account Security
You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. Please notify us immediately if you suspect unauthorized access to your account.
8. Intellectual Property
All content on PopppyMoon, including text, images, logos, graphics, and designs, is the property of PopppyMoon and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any content from the website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, PopppyMoon shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services. Our liability will be limited to the total amount you paid for the product or service that caused the issue.
10. Termination
We reserve the right to suspend or terminate your access to the website at our sole discretion, if we believe you have violated these Terms of Service or engaged in any conduct that is harmful to our business or other users.
11. Changes to Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. By continuing to use the website after changes are made, you agree to the updated Terms.
12. Governing Law
These Terms will be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts in India.
13. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: support@poppymoon.in
- Phone: +91 93834 28349
Last Updated: January 9, 2025